Call for evidence outcome

Review of consumer protection measures applying to ticket resale: call for evidence

From:
Department for Business, Energy & Industrial Strategy, Department for Business, Innovation & Skills and Department for Digital, Culture, Media & Sport
Published
13 October 2015
Last updated
13 March 2017 鈥� See all updates
This call for evidence has closed

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Detail of outcome

Responses to this call for evidence informed Professor Waterson鈥檚 independent review of consumer protection measures applying to online secondary ticketing facilities.

A user survey was also carried out by BMG Research.

Read the government鈥檚 response.

皇冠体育appre were around 1,100 responses to the call for evidence. 皇冠体育appse came from:

  • individuals
  • organisations
  • Parliamentarians

皇冠体育app responses were considered as part of the review, which was published in May 2016.

Original call for evidence

Summary

A call for evidence on consumer protection measures applying to the re-sale of tickets for entertainment and sporting events.

This call for evidence ran from
to

Call for evidence description

皇冠体育app government has announced that . This Review is required by the Consumer Rights Act 2015. A call for evidence has been issued.

皇冠体育app Review is focusing on the secondary ticket market for re-sale of tickets for UK sporting, entertainment and cultural events. 皇冠体育app call for evidence is to enable the Review to look more closely at consumer issues and secondary ticketing.

皇冠体育app Review would particularly welcome responses from event organisers, primary and secondary ticket sellers, online resale market businesses and enforcement bodies. However, anyone can respond, and all responses will be considered.

Documents

PDF, 319 KB, 8 pages

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Updates to this page

Published 13 October 2015
Last updated 13 March 2017 show all updates

  1. Added link to government response and public feedback.

  2. Added detail of outcome.

  3. First published.

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