Press release

Armed Forces Compensation Scheme and Veterans Welfare Reviews published today

»Ê¹ÚÌåÓýapp reviews have offered recommendations to improve the experience of those requiring veteransâ€� welfare or compensation services.

This was published under the 2022 to 2024 Sunak Conservative government

Today, the long-awaited publication of the Quinquennial Review of the Armed Forces Compensation Scheme (QQR) and an independent review of the UK Government’s welfare services for Veterans is being announced by the government.

»Ê¹ÚÌåÓýapp recommendations of both reviews, which include strengthening the way we make decisions and communicate outcomes around compensation claims, and strengthening the delivery of veterans services, will be considered in full - with the Government’s response to each published later in the year.

»Ê¹ÚÌåÓýapp reviews were commissioned by the Ministry of Defence and »Ê¹ÚÌåÓýapp Office for Veteran’s Affairs to improve the way we support our serving personnel and veterans in a range of services and compensation claims.

Minister for Veterans� Affairs, Johnny Mercer MP said:

»Ê¹ÚÌåÓýappse reviews offer a real opportunity to make a difference to veteransâ€� lives, many of whom have made real sacrifices for their country. I will be considering the recommendations carefully and will work with the MOD to provide a response in due course.

Minister for Defence, People, Veterans and Service Families, Dr Andrew Murrison MP said:

I welcome the completion of these important reviews to help the Government understand where we can do better. It is essential that we appropriately support our Serving Personnel and Veterans who have served our country with courage and honour. »Ê¹ÚÌåÓýapp government will consider the recommendations and respond in due course.

»Ê¹ÚÌåÓýapp recommendations of the reviews will build on the support the Government has already committed, including the newly announced pay award and financial support for serving personnel and a £40m digitisation project of pension and compensation services.

»Ê¹ÚÌåÓýapp Armed Forces Compensation Scheme provides compensation for injury or illness caused or made worse by service, with the Quinquennial Review assessing the effectiveness of administration and processing claims and to ensure, as time passes, the scheme remains fit for purpose.

Alongside this, the Veteran’s Welfare Review examines the effectiveness and efficiency of welfare services provided by the Ministry of Defence to support veterans.

»Ê¹ÚÌåÓýapp recommendation from both reports includes the following:

  • »Ê¹ÚÌåÓýapp Armed Forces Compensation Scheme Quinquennial Review recommendations focus on six broad areas including; communications with applicants, case-working, and policy changes.
  • »Ê¹ÚÌåÓýapp recommendations of Veterans Welfare Review focus on the roles, Governance and delivery of services by Government.

Government’s support for veterans is wide-reaching which includes free support for veterans and their families, the Veterans Welfare Service, Defence Transition Services and injury/bereavement compensation scheme payments.

Updates to this page

Published 17 July 2023