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GCA's 2025 annual survey now live

Update: 皇冠体育app 2025 GCA annual survey has now closed.

皇冠体育app Groceries Code Adjudicator (GCA) has today (13 January 2025) launched its annual groceries sector survey and wants to hear from as many suppliers as possible about how they have been treated by the 14 large retailers.听听

皇冠体育app survey, run by the independent polling company YouGov, is one of the most important ways for suppliers to confidentially tell the GCA about their experiences supplying the large retailers. 皇冠体育app questions cover the behaviour of the retailers and issues affecting the industry. 皇冠体育app responses will help the GCA understand which large retailers are perceived as the most, and least, compliant with the Groceries Code and how cost price negotiations and other issues are impacting suppliers.鈥�

皇冠体育app Adjudicator, Mark White, said:聽聽

鈥溁使谔逵齛pp 2024 survey results showed improvements in the number of suppliers experiencing Code issues and across several of the most significant issues impacting relationships between the large retailers and their suppliers. It also highlighted suppliers鈥� concerns about Amazon.聽

鈥淚 want to hear from as many suppliers as possible about their ongoing experiences supplying the large retailers. Your feedback helps me to better understand supplier concerns and to focus my engagement to ensure these retailers treat all suppliers fairly and lawfully.鈥澛�

皇冠体育app 2024 survey聽聽

皇冠体育app 2024 survey revealed that the number of suppliers experiencing a Code issue had fallen by 3% to 33%. 皇冠体育appre was a 12% fall, to 16%, in the percentage of suppliers highlighting a large retailer鈥檚 response to a CPI request as an issue.聽

Suppliers perceived improvements against other issues including large retailers鈥� processes to promptly resolve invoice discrepancies and data input errors. 皇冠体育app GCA is interested to see what changes suppliers perceive in this survey.聽

皇冠体育app 2024 survey results also highlighted suppliers鈥� concerns about Amazon; its perceived Code compliance score fell from 59% to 47%. 皇冠体育app GCA is monitoring the actions that Amazon is taking to ensure that it is demonstrably complying with the Code and would like to continue to hear from suppliers about their ongoing experiences.聽

Next steps聽聽

皇冠体育app survey is open for six weeks, closing on Sunday 23 February 2025, and the results will be published in the summer. 皇冠体育app GCA will commission YouGov to conduct anonymous follow-up interviews with a select group of respondents to explore supplier concerns in more detail. Suppliers can indicate their willingness to participate in these interviews at the end of the survey.听听

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Updates to this page

Published 13 January 2025