Press release

Government to bring forward legislation to tackle excessive card surcharges

Government to bring forward legislation to tackle excessive card surcharges.

This was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government

皇冠体育app government is today announcing that it will take action to tackle excessive card surcharges that are opaque, misleading and prevent consumers getting a good deal. Following the Office of Fair Trading鈥檚 recommendations, the government will:

  • ban excessive surcharges on all forms of payment, not just聽debit cards
  • extend the ban across most retail sectors, not just transport
  • become the first European country to act by implementing forthcoming European legislation early to ban this practice before the end of 2012

Businesses will not be able to load on excessive payment surcharges. But they will be able to add a small charge to cover their actual costs for using any particular form of payment

皇冠体育app Financial Secretary to the Treasury, Mark Hoban, said:

We want consumers to be able to shop around. 皇冠体育appy have a right to understand the charges they may incur up front and not be hit through a hidden last minute payment surcharge.聽 We鈥檙e leading the way in Europe by stopping this practice. 皇冠体育app Government remains committed to helping consumers get a good deal in these difficult times.

皇冠体育app Consumer Minister, Edward Davey, said:

We want to make sure that consumers paying by card do not have to pay the excessively high surcharges being imposed on them by some airlines and other businesses. That is why we will consult on early implementation of the Consumer Rights Directive provision to protect consumers from excessively high credit and debit card charges.

To take this forward, the Government will publish a consultation in the New Year setting out next steps.

Notes for Editors聽

  1. On 30 March 2011, Which? submitted a super-complaint to the OFT about payment card surcharges in the passenger transport sector.

  2. 皇冠体育app OFT published its response to the super-complaint on 28 June 2011.聽 It found considerable evidence of companies using 鈥榙rip pricing鈥� practices for surcharges online - adding payment charges to the total price only after consumers have filled in a number of web pages during their purchase. 皇冠体育app practice is spreading.

  3. 皇冠体育app OFT concluded that surcharging for using a credit or debit card is potentially misleading to consumers when it comes as a surprise and called for the Government to ban surcharges on debit cards.聽 皇冠体育app Government is today announcing that it will ban excessive surcharges across all forms of payment methods.

  4. 皇冠体育app EU Consumer Rights Directive will ban businesses in many sectors, including the airline sector, from imposing above-cost surcharges on any form of payment from mid-2014 (e.g. surcharges that exceed the costs the business incurs on a card payment).聽 皇冠体育app Government is today announcing that it intends to consult on implementing this provision of the Directive early with the goal of banning above-cost surcharges by the end of 2012.

Updates to this page

Published 23 December 2011