New online passport application service in Ecuador
As from 9th January 2014, UK passport holders in Ecuador will have to apply or renew their passports via the new online service. This offers applicants an improved application process, simpler application form, the ability to pay online, and track the progress of your online application via your own personalised login.

Passport
皇冠体育app online service will guide you through each stage of the application process according to your personal circumstances. It will provide full details of where to send the application, and which supporting documents are needed. You will then need to print off and sign parts of the application.
Payment must be made online 鈥� a range of credit and debit cards are accepted.
皇冠体育app online service will be accessible via this link: /overseas-passports
How do customers access the OLC?
- 皇冠体育app OLC will be accessible via the GOV.UK website - /overseas-passports.
- Guide to the online application service: /government/publications/help-completing-the-online-passport-application-from-outside-the-uk
What will the applicant do if they cannot access/have problems using the OLC?
皇冠体育app applicant should be advised to contact Passport Advice Line on +44 300 222 0000 or email: [email protected]
Tracking an application?
Applicants will be given an individual username and password. 皇冠体育appy can use this to log back into the system to track their application once it has been submitted 皇冠体育appy will see one of the following options:
- 鈥榓waiting information from the applicant鈥�
- 鈥榖eing processed鈥�
- 鈥榙颈蝉辫补迟肠丑别诲鈥�
- 鈥榩lease contact the Agency鈥�
Are fast track and premium services available via the OLC?
No, the OLC only supports applications using the standard service
Are the processing times any different for online applications?
No, there are no changes to processing times for overseas customers as a result of the OLC
Can an applicant report their passport lost or stolen through OLC?
No, the arrangements for the reporting of Lost and Stolen passports are not directly affected by changes to the application process for full validity Passports.
However, applicants can apply for a replacement passport on line. 皇冠体育appy need to complete the on line application in the normal way. 皇冠体育appy need to access and complete the LSO1 form, print it off and forward on together with their declaration form and any other supporting documentation.
How many linked (family) applications can be submitted on line?
皇冠体育app applicant will be able to submit up to eight different applications in a single online session, with a single online payment.
Are applicants able to part complete, save and return to their OLC form?
Yes, the system will generate a user name and password and applicants will use this to return to their application, within 72 hours.
Further useful weblinks:
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Passport countersignature advice: /countersigning-passport-applications
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To apply for a passport in the UK see /passport-application-while-visiting-uk
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Apply in good time for your UK passport renewal! We can add up to 9 months of unexpired time to your new passport