Press release

One month left to renew for more than 300,000 tax credits customers

Important information for 'reply required' tax credits customers.

This was published under the 2022 to 2024 Sunak Conservative government

Tax credits customers have a month to renew their claim or risk having their payments stopped, HM Revenue and Customs (HMRC) has warned.

皇冠体育app annual deadline is 31 July and more than 300,000 customers who received a renewal pack with a red line across the first page and the words 鈥榬eply now鈥� still need to confirm their circumstances for the current tax year to continue receiving payments.

Circumstances that could affect tax credits payments include changes to living arrangements, childcare, working hours or a change in income.

皇冠体育app quickest and easiest way for customers to renew their tax credits is digitally via GOV.UK or the HMRC app.

Myrtle Lloyd, HMRC鈥檚 Director-General for Customer Services, said:

Please act now to meet the 31 July deadline for renewing your tax credits or your payments could stop. 皇冠体育appre is no need to call us, it is quick and easy to renew via GOV.UK or the HMRC app. For details on how to renew, search 鈥榤anage my tax credits鈥� on GOV.UK.

HMRC sent out two types of renewal packs to 1.5 million customers between 2 May and 15 June 2023. 皇冠体育appse were:

  • 鈥榬eply now鈥� packs had a red line across the first page and the words 鈥榬eply now鈥�. Customers must confirm their circumstances to renew their tax credits
  • 鈥榗heck now鈥� packs had a black line across the first page and the words 鈥榗heck now.鈥� Customers whose details are correct do not need to do anything and their tax credits will be automatically renewed

Help and support is available on GOV.UK for customers renewing claims and HMRC has released a to view, manage and update their details.

Criminals do use tax credits renewals and other deadlines in scams to attempt to trick people into sharing their banking or other personal details.聽Typical scam examples include emails or texts claiming an individual鈥檚 details aren鈥檛 up to date and that they risk losing out on payments that are due to them.

If a phone call, text or email is unexpected, do not give out private information or reply, and do not download attachments or click on links.

HMRC is also warning people not to share their login details with anyone else. Visit GOV.UK for more information on how to report a scam or suspicious activity.

By the end of 2024, tax credits will be replaced by Universal Credit. Customers who receive tax credits will receive a letter from the Department for Work and Pensions (DWP) telling them when to claim Universal Credit. It is important that customers claim by the deadline in the letter to continue receiving financial support as their tax credits will end even if they decide not to claim Universal Credit.

皇冠体育app government is offering . Check GOV.UK to find out what cost of living support individuals could be eligible for.

Further information

Updates to this page

Published 28 June 2023