Complain about HMRC online services
Online
Use this form if you have a Government Gateway user ID.
Use this form if you have a Government Gateway user ID.
Use one of the following online forms if you do not have a Government Gateway user ID and you want to complain as:
- an
- a
HMRC will only email you with confidential information if you’ve given them your written agreement for them to do so.
Get help with HMRC online services
»Ê¹ÚÌåÓýapp best way to get help using HMRC online services is to either:
- select the ‘Get help with this page� link, if it’s shown on the bottom of the page you need help with
- contact the Online Services Helpdesk
Post
Write to this address to complain about HMRC’s online services.
HMRC Digital Services
Complaints Unit
S1755
Newcastle
NE98 1ZZ
United Kingdom