Research and analysis

Annual tax summaries � tolerance testing

HMRC introduced annual tax summaries in autumn 2014, with the aim of showing customers how much direct tax they are paying.

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Research was conducted to gain customer insight into over and underpayment tolerances which would be included in annual tax summaries (ATS) for the first time in 2015. »Ê¹ÚÌåÓýapp study explored understanding and reaction to the tolerance.

Updates to this page

Published 21 July 2016

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