Policy paper

Communities for Afghans: matching policy

Updated 1 May 2025

Communities for Afghans matching process聽

皇冠体育app Home Office may allocate suitable accommodation to eligible households under the Afghan Resettlement Programme (ARP), in line with Home Office ARP prioritisation as set out in the policy guidance Afghan Resettlement Programme: policy guidance and the process described below.

Submitting accommodation to the Home Office

Citizens UK are required to submit offers of settled accommodation on behalf of sponsor groups by emailing a completed property form to [email protected].

皇冠体育app one allocation matching process

Households allocated settled accommodation which has been offered through Communities for Afghans scheme will be subject to the Home Office one allocation policy outlined 聽Afghan Resettlement Programme: policy guidance

皇冠体育app Home Office will notify Citizens UK when a provisional CfA settled accommodation match is made and provide secure access to household information.

Upon receipt of the provisional match, Citizens UK need to confirm to the Home Office within 5 working days whether the sponsor group agrees to the match and are able to support the household鈥檚 needs, based on the information provided by the Home Office. If agreeing to the match, Citizens UK should provide the Home Office with a factsheet containing information about the sponsorship arrangement.

If Citizens UK confirm the match on behalf of the sponsor group, the accommodation will be allocated to the household.

If Citizens UK decline the match on behalf of the sponsor group, the accommodation allocation will re-enter the process to be matched to another household. 皇冠体育app Home Office may seek to re-match the family to alternative settled accommodation but they must continue to work with their on-site support providers to secure settled accommodation in the private rental sector via the find your own (FYO) pathway.

Community sponsorship is a significant undertaking, and the commitment and resilience volunteers will need to show to welcome a refugee family to their community should not be underestimated. Each resettled family will be different, but they will all have suffered the loss of their home. Many will have lost loved ones, friends and family, and witnessed the horrors of war. Some may have medical needs or disabilities. Sponsor groups must carefully consider whether they are able to support a resettled family, make them feel welcome and help them to adjust as they begin a new life in the UK.

It is important that matches are as suitable and sustainable as possible since sponsor groups commit to providing accommodation and emotional and practical integration support to a resettled family for 2 years. It is also important that the matching process is efficient in order to move families into settled accommodation swiftly, for this reason sponsor groups should think carefully about whether they may be able to support the family they are allocated before declining a match.

Information provided by households as part of their accommodation matching triage questionnaire, which will generally be completed upon arrival in the UK, will be used to make suitable allocations of accommodation to households that meet their needs. Suitable accommodation allocations mean that allocations will be made on the basis of the specific needs of the household (for example, family size, accessibility) and will not be based on household preferences such as location preferences.

This policy will be reviewed if a high rate of sponsor declines is seen.

Household allocation

Once a match has been approved by Citizens UK and the sponsors group, the Home Office will present the allocation and accompanying factsheet to the household. Under Communities for Afghans, households are subject to the one allocation matching process.

Citizens UK may arrange for sponsor groups to contact the household, ensuring they have access to technology and interpreters where required. This communication must take place within the 7 day window the household has to respond to their allocation of accommodation.

Households who wish to discuss their offer should follow guidance set out under the Afghan Resettlement Programme Afghan Resettlement Programme: policy guidance

Rejection process

Rejecting an allocation for a settled home means that households will be provided with a minimum of 28 days notice to quit. This means they will then be required to leave transitional accommodation and make their own onward accommodation arrangements.

If a household receives and rejects an allocation for a settled home prior to arriving in the UK they will be provided with 28 days of transitional accommodation before being required to leave and make their own onward accommodation arrangements.

Voluntary withdrawal and ending of the one allocation policy

Voluntary withdrawal and ending of the one allocation policy will be in line with Home Office guidance on Afghan Resettlement Programme Afghan Resettlement Programme: policy guidance.