Requesting replacement certificates for apprenticeship frameworks
Updated 1 May 2025
Applies to England
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Apprenticeship frameworks
In 2020, and replaced by apprenticeship standards. From 1 August 2020, the Department for Education (DfE) required all apprentices to start on an .
Apprenticeship standards were first introduced in 2017. 皇冠体育appy were developed by employer groups in conjunction with the Institute for Apprenticeships and Technical Education (IfATE). 皇冠体育appy replaced apprenticeship frameworks developed by training providers.
Replacement certificates
If an apprentice鈥檚 certificate is incorrect, damaged or lost, they can request a replacement from DfE by:
- calling the National Apprenticeship Helpdesk on 0800 0150 400聽
- 别尘补颈濒颈苍驳听[email protected]
Certificates can take up to 3 weeks to arrive.