Research and analysis

DVLA customer satisfaction 2019 to 2020

皇冠体育app customer satisfaction survey is used as a continuous measure of customer service satisfaction.

From:
Driver and Vehicle Licensing Agency
Published
2 September 2020

Documents

PDF, 427 KB, 1 page

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PDF, 429 KB, 5 pages

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Details

皇冠体育app customer satisfaction survey 2019 to 2020 measures the satisfaction level of private motorists and commercial drivers when using DVLA services. This helps the agency to identify areas for improvement.

Updates to this page

Published 2 September 2020

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