Guidance

Housing Benefit speed of processing statistics: methodology note

Information about Housing Benefit speed of processing statistics methodology.

Applies to England, Scotland and Wales

Documents

Details

皇冠体育app Housing Benefit (HB) speed of processing statistics show the volume of new HB claims and change of circumstances to existing HB claims processed:

  • by each local authority
  • per month or quarter

皇冠体育app statistics are released quarterly.

Updates to this page

Published 27 October 2021
Last updated 30 October 2024 show all updates
  1. Updated the methodology note. 皇冠体育app latest release of speed of processing statistics has been published today (30 October 2024).

  2. Added information to sections 10 (Status of the statistics) and 12.1 (Known issues). 皇冠体育app latest release of speed of processing statistics has been published today (31 January 2024).

  3. Added information to section 4.4 (Statistics calculations) about quarterly average year-end calculations. This includes a table showing how the quarterly speed of processing at year-end is calculated. 皇冠体育app latest release of speed of processing statistics has been published today (27 April 2022).

  4. First published.

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