How to make a complaint about how RPA uses your personal data
Updated 23 October 2024
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This publication is licensed under the terms of the Open Government Licence v3.0 except where otherwise stated. To view this licence, visit or write to the Information Policy Team, »Ê¹ÚÌåÓýapp National Archives, Kew, London TW9 4DU, or email: [email protected].
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If you have concerns or a complaint about the way the Rural Payments Agency (RPA) handles your personal data, please email RPA’s Information Rights Team at [email protected]
Or write to:Â
RPA Information Rights Team
Rural Payments AgencyÂ
Eden Bridge House
Lowther Street
Carlisle
°ä³Ü³¾²ú°ù¾±²¹Ìý
CA3 8DX
Or you can email RPA’s Data Protection Lead (DPL) at RPA[email protected] or write to:
RPA Data Protection LeadÂ
Rural Payments AgencyÂ
King’s Meadow HouseÂ
King’s Meadow RoadÂ
¸é±ð²¹»å¾±²Ô²µÌý
µþ±ð°ù°ì²õ³ó¾±°ù±ðÌý
RG1 8DQ
Or you can email Defra’s Data Protection Officer (DPO) at [email protected] or write to:
Defra Group Data Protection OfficerÂ
Department for Environment, Food and Rural AffairsÂ
SW QuarterÂ
2nd floorÂ
Seacole BlockÂ
2 Marsham StreetÂ
³¢´Ç²Ô»å´Ç²ÔÌý
SW1P 4DF
»Ê¹ÚÌåÓýapp Information Commissioner’s Office (ICO) prefers complaints to be directed to the organisation and its DPO in the first instance. If you are unhappy with the outcome following contact with RPA’s DPL or Defra’s DPO, you can email [email protected] or write to:
Information Commissioner’s OfficeÂ
Wycliffe HouseÂ
Water LaneÂ
°Â¾±±ô³¾²õ±ô´Ç·ÉÌý
°ä³ó±ð²õ³ó¾±°ù±ðÌý
SK9 5AF
Any complaint to RPA, Defra or ICO is without prejudice to your right to seek redress through the courts. Full details are on the .