Guidance
Ofgem鈥檚 enforcement guidelines
Ofgem鈥檚 guidelines about its approach to enforcement action across all its activities.
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皇冠体育appse guidelines describe how the Gas and Electricity Markets Authority (Ofgem) uses its enforcement powers, provides redress and remedies for consumers, and punishes or deters breaches and infringements. 皇冠体育appy also set out the enforcement tools Ofgem may use as an alternative to exercising its statutory enforcement powers. 皇冠体育app guidelines came into effect on 12 September 2014.
Updates to this page
Published 12 September 2014
Last updated 11 May 2015
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Enforcement guidelines updated.
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First published.