Guidance

Tenerife, La Palma, La Gomera and El Hierro: domestic violence support organisations

Updated 9 April 2025

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Tenerife, La Palma, La Gomera and El Hierro: domestic violence support organisations

National contact numbers:

Emergency Telephone Number: 112

Helpline: 016

Immediate 24-hour information, advice and assistance

Phone: 016 / Text: 900 116 016

Email: [email protected]

Servicio de Atención a Mujeres Víctimas de Violencia de Género (SAMVV)

staffed by a team of professionals specialising in gender-based violence.

»Ê¹ÚÌåÓýapp support service acts in coordination with other emergency services in order to provide an effective response.

If the victim requires immediate support, this service can activate the

»Ê¹ÚÌåÓýappre is also support available specifically for disabled women who are either deaf or have any visual impairment or sight problem:

  • textphone service: +34 900 116 016
  • via an internet connection

Tenerife

Organisation Phone number Address Email Services offered Language Referral method
+34 922 99 91 56 Santa Cruz de Tenerife Ìý Ìý Ìý Ìý
[SIAM (Servicio Insular de Atención a la Mujer)] +34 922 75 36 19 and WhatsApp: +34 646 329 079 Costa Adeje, South Tenerife [email protected] social services assistance including emergency help, psychological, legal and social support and women’s refuges Ìý Ìý
SHE EUROPE Roz Jeffery on +34 690 964 145 Ìý Ìý Local English charity available 24/7 that supports women in different situations (domestic abuse, sexual assault, etc) Translation services Can assist you regardless of your location
Noah’s Ark Beverley Corbett on +34 634 14 20 41 Tenerife South Ìý Local English charity. Can help with hot meals and food supplies if necessary. »Ê¹ÚÌåÓýappy have a trained counsellor who will be happy to speak to you either over the phone or in person Ìý Ìý

La Palma

Organisation Phone number Address Email Services offered Language Referral method
(Violence against Women Unit) +34 922 99 93 84 Santa Cruz de La Palma Ìý Ìý Ìý Ìý
Oficina Insular de Atención a Las Mujeres Víctimas de Violencia de Género (Attention office for victims of Gender-based violence Women) +34 922 42 31 00. Ext. 4492 (Santa Cruz de La Palma office) Ext. 6916 or 6921 (Los Llanos office) Santa Cruz de La Palma [email protected] Ìý Ìý Ìý

La Gomera

Organisation Phone number Address Email Services offered Language Referral method
(Violence against Women Unit) +34 922 99 93 64 San Sebastian de la Gomera Ìý Ìý Ìý Ìý
SIAM office (Servicio Insular de Atención a la Mujer) +34 922 87 20 64 and WhatsApp: +34 648 42 96 92 San Sebastian de la Gomera [email protected] Ìý Ìý Ìý

El Hierro

Organisation Phone number Address Email Services offered Language Referral method
(Violence against Women Unit) +34 922 99 93 51 Valverde Ìý Ìý Ìý Ìý
Oficina Insular de Información y Atención para La Mujer (Women Information and Attention Service) +34 610 839 490 Valverde [email protected] Ìý Ìý Ìý Ìý

Further information on the

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