Research and analysis

Vulnerable consumers

皇冠体育app CMA is undertaking work on consumer vulnerability.

From:
Competition and Markets Authority
Published
23 July 2018
Last updated
13 November 2018 鈥� See all updates

Documents

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Consumer vulnerability in digital markets: summary of stakeholder roundtable

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Consumers on low incomes: summary of stakeholder roundtable

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Consumers navigating markets while living with mental health problems: summary of stakeholder roundtable

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Markets that work for all - helping vulnerable consumers: CMA symposium summary

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Consumer vulnerability in later life: challenges and solutions

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Vulnerable consumers: challenges and solutions (Edinburgh)

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Vulnerable consumers: challenges and solutions (Cardiff)

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Vulnerable consumers: challenges and solutions (Belfast)

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Markets that work well for disabled people

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Details

皇冠体育app Competition and Markets Authority is exploring consumer vulnerability. This includes both market-specific aspects of vulnerability, which potentially affect a wide range of consumers, and the challenges faced by certain groups of vulnerable consumers such as those on low incomes and the elderly.

皇冠体育app work includes research and stakeholder engagement, and will develop the CMA鈥檚 thinking and inform prioritisation of projects, analysis of markets, and design and implementation of remedies.

For further information see - Consumer vulnerability: challenges and potential solutions

Updates to this page

Published 23 July 2018
Last updated 13 November 2018 show all updates

  1. New summaries added.

  2. Summary of symposium held on 24 July 2018 published.

  3. First published.

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