HM Land Registry portal: update group
How Business e-services customers (business unit administrator role) can update a group address, add or update group email address, through the portal.
Applies to England and Wales
Search groups
.
Select ‘Administrative services�, then ‘Manage groups�.
»Ê¹ÚÌåÓýappre are 2 ways to find a group:
- Select ‘Group name�, and then ‘Search�.
- Select ‘Show all groups� to see all groups associated with your business unit.

Select a group
- Select the group that you want to manage.
- Select the action you want to perform from the drop down menu: view, update, delete.
- Select ‘Next�.

Update details: change address
Use the links on the right hand side, to change the group name, address or contact details, or to delete the group.
If you are changing an address:
- the address details will be used to contact the user about their portal account
- it is not linked to the despatch address for applications issued by post
- it will not affect the delivery address of applications needing postal delivery to users within this group
- Select ‘Change address�.

- If the address you want to choose is not available, select ‘Other�.
- Overwrite any information shown to add new address details.
- Once you have either selected an address or given a new one, select ‘Next�.

Confirmation of address change
- A message confirms the update.
- Any authorised users in the group who didn’t share the old group address are listed. If you need to update these, use ‘Manage users� and update these individually.
- Select ‘View group� to check the updated group details.

Update details: add or update group email address
Select ‘Group name� as instructed above.
Select ‘Update group�.

Select ‘Change contact details� to update the correspondence email address.

Select ‘Document Registration Service Correspondence email address� and supply an address for HM Land Registry correspondence and requisitions. Select ‘Save�.

Confirmation of group details
A message confirms the update. Select ‘View group� to see the display of the correspondence email address.
Logout
When you have completed your tasks, select ‘Logout� at the top of the screen to exit the system securely.