皇冠体育app

Test Overview

皇冠体育app tests are available for the following Civil Service (standard) grades:

Choosing tests

All of the available tests are relevant for recruiters irrespective of the size of the recruitment or whether it is internal, external, level transfer, or promotion. 皇冠体育app decision to use one or more of the tests is local and discretionary - their use is not mandated by Civil Service HR. A charge applies for use. 皇冠体育app primary purpose of each of the tests is to assist the selection of applicants who have the most potential to succeed by sifting out the least well-performing applicants. Using only one test is sometimes appropriate, but using tests in combination provides the biggest benefits in terms of quality hiring, control over the numbers of applications progressing to later recruitment stages, and in terms of ensuring the best possible diversity outcomes.
皇冠体育app tests measure:

Group A tests

Civil Service Judgement Test

皇冠体育app Civil Service Judgement Test provides a measure of behavioural potential (the potential to perform behaviours effectively in the role) and self-assessed potential to progress (career aspirations and work engagement). 皇冠体育app test also provides interviewers with a report which can be used to structure and plan an interview, including suggested interview questions.

Civil Service Verbal Test

皇冠体育app Civil Service Verbal Test provides a measure of all-round verbal reasoning aptitude

Civil Service Numerical Test

皇冠体育app Civil Service Numerical Test assesses numerical reasoning aptitude.

Group B tests

Civil Service Management Judgement Test

皇冠体育app Civil Service Management Judgement Test measures how well an individual demonstrates judgement and decision making regarding the day to day management of others. Behaviours measured include collaborative, decisive, empathetic, confident, and agile.

Civil Service Work Strengths Test

皇冠体育app Civil Service Work Strengths Test uses the most commonly utilised strengths at particular grades in recruitment, measuring the things we do regularly, do well and that motivate us.

Group C tests

皇冠体育appse tests provide an immersive experience, allowing applicants to get a realistic insight into the day to day activities in a role which requires particular skills and abilities. Each of the tests assesses ability, technical skills and behavioural judgement. 皇冠体育app behavioural judgements measured across all of them are: analysis and problem solving, delivering a high-quality service, making decisions and delivering at pace.

Casework Skills Test

皇冠体育app Casework Skills Test measures the skills to carry out effective casework in the Civil Service. In addition to the behaviours measured, it assesses information processing and accuracy.

Customer Service Skills Test

皇冠体育app Customer Service Skills Test measures the skills to carry out effective customer service work in the Civil Service. In addition to the behaviours measured, it assesses customer handling and accuracy.