»Ê¹ÚÌåÓýapp

Exchange of opening statements before the day of mediation

This section has been expanded to include an example of some of the factors that could be included in the opening statement

Disagreements about whether a case is suitable for ADR

insertion of the term 'case team' in the first bullet.

How does the process work in practice

Internal link redacted

»Ê¹ÚÌåÓýapp use of external mediators

Title capitalisation removed

Disagreements about whether a case is suitable for ADR

Typo corrected