CISR63080 - Monthly return: log and capture monthly return: work items
| CISR63600 | Action guide contents | |—————————————————————————————————–|———————–|
Capture problems � work items
This instruction should be read in conjunction with CISR63070 which provides a general background to capture problems where it is not possible for a return to undergo Rapid Data Capture (RDC).
Some of the more commonly envisaged problems which may result in a return having to be manually captured on a work item (WI) are as follows. This is not a definitive list, but you may find it of use in a proactive capacity.
Remember that it will be exceptional for a return to be logged and captured at a local Network office.
»Ê¹ÚÌåÓýappre are five different exception types that the CIS unit attached to the accounts office at Shipley will deal with. Each of these exception types will give rise to a work item(WI).
- Orphaned (or unmatched) continuation sheets � that is, forms CIS300(CS) or CIS300(CS)(Man) received on their own and without a form CIS300. See CISR66050 for more information.
- Unmatched return � that is, returns which cannot immediately be linked to a specific contractor and scheme. For example, because the UTR and / or AO references are illegible or omitted, or an invalid period is shown on the return.
- »Ê¹ÚÌåÓýapp second example at CISR66020 describes a typical scenario giving rise to an unmatched return. »Ê¹ÚÌåÓýapp action guide at CISR66640 explains what to do with them.
- Multiple returns â€� that is, more than one return received at the same time for the same scheme and period. »Ê¹ÚÌåÓýapp action guide at CISR66630 has more information.
- Concluded scheme � that is, a return is received for a scheme that is either not shown as ‘live� on the CIS system, or has been closed on EBS. A note at the end of CISR66650 explains what to do.
- Subcontractor details � that is (and for example),
- unreadable or unrecognised financial fields
- unreadable or unrecognised subcontractor designatory information fields
- minus financial values
- direct costs of materials exceed total payment made
- financial entries with no corresponding subcontractor information
- return correction requested prior to capture.