COM140040 - Work lists: work lists: overview and management: responsibility for work lists
Depending on your office type and user role, you have either view or update access to the appropriate Work Lists.
»Ê¹ÚÌåÓýapp user roles available are as follows
View Only Roles
| User Role Name | Office Type |
|---|---|
| AO View Worklist | Banking Operations |
| Coll View Worklist | Debt Management |
| CT View | CT Processing |
Update Roles
| User Role Name | Office Type |
|---|---|
| AO Caseworker | Banking Operations |
| Clerical Support | CT Processing |
| Clerical Caseworker | CT Processing |
| Local Pursuit | Debt Management |
| Payment Reallocator | Banking Operations |
| Payment Processor | Banking Operations |
| Reall / Rep Authoriser AO | Banking Operations |
| Reall Auth Coll | Debt Management |
| Rept Auth Dist | CT Processing |
| Tech Support | CT Processing |
| Tech Caseworker | CT Processing |
For more detailed information about access to Work Lists see COM140020.