ERODG8200 - Notes for claimants on the reimbursement scheme: who are the consumers
»Ê¹ÚÌåÓýapp law refers to consumers not customers. Consumers are all those persons who have for practical purposes borne the whole or part of the original amount of duty overpaid by you. »Ê¹ÚÌåÓýappy will not necessarily be your direct customers.