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A “personal service� is a service involving time or task-based work performed by one or more individuals at the request of a user, unless such a service is purely ancillary to the overall transaction.

»Ê¹ÚÌåÓýapp “personal serviceâ€� definition covers a wide range of services and includes work facilitated by the Platform that is carried out online or performed offline at a physical location.

Examples of a personal service carried out at the request of a user (customer) include:

• transport services (such as taxi and private vehicle hire with a driver)
• delivery of goods or services (for example, food delivery)
• online services (such as IT services, data entry/manipulation, copywriting)
• freelance and professional work (for example, accountancy, tutoring, legal advice)
• provision of labour (such as cleaning, gardening, renovation)
• seasonal and temporary work (for example, event management, catering)

»Ê¹ÚÌåÓýapp services can be carried out by the Seller directly, or the work might be subcontracted out by the Seller to other individuals or entities. Time or task-based work can also be performed jointly by more than one Seller, such as “crowd workâ€� arrangements, and can be provided at the request of one or more users. Personal services can also be provided on a longer-term basis, such as a seasonal work, or as part of lengthier freelance arrangements.