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HMRC’s guidance to customers on gov.uk asks that a non-statutory clearance application letter be headed ‘Non-statutory Clearance Application� so that it can be readily identified and dealt with accordingly.

On receipt by the Non-statutory Clearances Team all applications will be checked by the team and given a unique reference number in the format: yyyy-1 (onwards). This reference should be used in all related correspondence.

»Ê¹ÚÌåÓýapp Non-statutory Clearances Team will provide an acknowledgement (by telephone or email) to the person making the clearance application, stating the unique reference number for the clearance application.

»Ê¹ÚÌåÓýapp clearance application will be captured electronically, a copy stored in the Non-statutory Clearances Controlled Access Folder (CAF) and sent to the appropriate team for consideration.

See NSCG4160 if a case is received without a completed copy of the appropriate Annex.