RM5276 - Management and security: Open Claims List

At least four times a year check that

  • the Group Leader has reviewed every case on the Open Claims List

and

  • the lists are being retained in an establishment file (RM5348). »Ê¹ÚÌåÓýapp Group Leader will pass to you any cases where the claimant has not replied and the amount involved is more than £ 100. In each case consider whether the claim could be fraudulent.

If you feel it is, send the file with a report to Central Policy (Tax AdministrationAdvice Team), Stockport. Quote the reference CB/AM/1221.

If you have no reason to suspect fraud

  • enter NP, your initials and the date on the blank line below the entry on the list tell the RO to clear the registered claim (RM5092).