»Ê¹ÚÌåÓýapp

From 6 April 2015, no work items will populate the W047 work list.

Cases will be selected and work items created on the ‘Overpayments in Closed Cases� work list when a charge for the final year is recorded (even if zero), and

• »Ê¹ÚÌåÓýapp total overpayment credit on the record is £500 or more

And

• »Ê¹ÚÌåÓýapp ‘Final Return Yearâ€� signal is set either manually or automatically

Cases will populate this work list irrespective of whether the ‘Final Return Year� signal is or was set before or after the charge for the final year is recorded.

»Ê¹ÚÌåÓýapp cases selected will be notified by Work Management to the office responsible for the processing activities.

This work list should be reviewed weekly.

»Ê¹ÚÌåÓýapp work item should be deleted manually using function WORK LIST CASES on completion of the necessary action.