SAOG22405 - Appeals: Penalty Consistency Panel decision

»Ê¹ÚÌåÓýapp Penalty Consistency Panel (‘the panelâ€�) will decide whether or not HMRC should accept or reject the appeal and let the Customer Compliance Manager (CCM), Mid-sized Business Customer Engagement Team (CET) or Caseworker know.

If the panel accepts the grounds of the appeal the CCM, CET or Caseworker should follow the guidance at SAOG22410.

If the panel does not accept the grounds of appeal the CCM, CET or Caseworker should follow the guidance at SAOG22415.

In some cases the panel may require additional information or clarification. »Ê¹ÚÌåÓýapp CCM, CET or Caseworker may need to engage in further dialogue with the appellant before they can make a further submission to the panel enabling them to make a decision.