TCM1000316 - How to check for an EC claim indicator

Step 1

Acess Child Benefit Service  to check whether EC Regs applycator if ‘EC� is shown in the ‘LOC Code� field

  • access Child Benefit Service desktop icon
  • enter the customer’s NINO in the upper navigation bar and select ‘searchâ€�
  • check the customer’s name and address in the top left hand corner of the screen to ensure you select the correct customer details
  • select ’adjustmentsâ€� on the left hand side navigation bar
  • check whether EC Regs is selected. Â