TSEM2010 - Enquiry work: general - responsibilities of the caseworker

When you submit a case to a technical specialist for advice, you as enquiry caseworker/decision maker remain responsible for:

  • opening enquiries, making assessments and making determinations on time (see TSEM2115-2120)
  • handling appeals
  • keeping the taxpayer and agent informed of progress
  • issuing closure notices/assessments/offer of a review at the appropriate time - see TSEM2020 about potential litigation.

»Ê¹ÚÌåÓýapp above tasks are not the responsibility of the technical specialist. »Ê¹ÚÌåÓýapp technical specialist is responsible for providing advice on the particular technical issue, if necessary by consulting Solicitor’s Office.

You are also responsible for advising the technical specialist about:

  • developments on the taxpayer side
  • Self Assessment deadlines
  • any changes in potential tax at stake
  • the outcome - see TSEM2030.