Avoid and report internet scams and phishing

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Report scam HMRC messages, calls and social media accounts

You can report suspicious HM Revenue and Customs (HMRC) emails, texts, phone calls, social media accounts and letters. How you do this depends on what you received.

If you get:

  • a text message, forward it to 60599 - you’ll be charged at your network rate
  • an email, forward it to [email protected]
  • a message in an application, for example WhatsApp, take a screenshot and email it to [email protected]
  • a phone call asking for personal information or threatening a lawsuit,
  • a letter, contact the HMRC team the letter says it’s from, for example the Self Assessment team
  • a message from a social media account, and you cannot verify the account it comes from, send details by email to [email protected] and ignore it

Your email address and phone number will be shared with other organisations if that’s necessary to close down the scam.

If you’ve given your personal details to someone

Contact the HMRC security team if you think you’ve given any personal information in reply to a suspicious email or text.

Include brief details of what you disclosed (for example name, address, HMRC User ID, password) but do not give your personal details in the email.

HMRC security team
[email protected]

Spotting HMRC scams

You’ll never get an email, text message, message in an application (for example WhatsApp) or a phone call from HMRC which:

  • tells you about a tax rebate or penalty
  • asks for your personal or payment information

Check HMRC’s guidance on recognising scams if you’re not sure.