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This document contains information about Japan to help His Majesty鈥檚 Passport Office staff process passport applications.
This document contains information about Malaysia to help His Majesty鈥檚 Passport Office staff process passport applications.
Tells HM Passport Office staff about the names we use in passports.
We鈥檙e looking for views on whether the draft codes of practice and regulations on public service delivery are clear and usable.
First published during the 2016 to 2019 May Conservative government
This guidance is for His Majesty鈥檚 Passport Office staff.
This document contains information about Bangladesh to help HM Passport Office staff process passport applications.
Tells HM Passport Office staff how to deal with passport applications for customers who hold British protected persons status.
Tells HM Passport Office staff how to check a person鈥檚 signature is genuine if we do not hold a record of their signature on main index.
Tells HM Passport Office staff how to handle customers who exhibit threatening, abusive or violent behaviour.
Tells HM Passport Office staff what to do when customers tell us about the death of a passport holder.
Don鈥檛 include personal or financial information like your National Insurance number or credit card details.
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