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Tells HM Passport Office staff about our names policy.
Tells HM Passport Office staff how guidance changes for customers when they move across an age boundary while we are processing their application.
This document contains information about Japan to help His Majesty’s Passport Office staff process passport applications.
This document contains information about Malta to help HM Passport Office staff process passport applications.
Data on Passports and Citizenship related activities.
Tells HM Passport Office staff what happens when a customer decides to take legal action that relates to their passport or passport application.
Tells HM Passport Office staff how to handle applications and queries from prisoners (detainees), including ex-prisoners or those out on licence, in the UK or overseas.
Tells HM Passport Office staff about the tiered application service and the different service levels we offer.
Tells HMPO staff how to deal with requests from a customer who urgently need a passport for urgent government business or compassionate reasons
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