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Tells HM Passport Office staff how to deal with applications from customers who cannot sign their passports when they receive it.
This document contains information about Cyprus to help HM Passport Office staff process passport applications.
Tells HM Passport Office staff how to interpret the term ‘the customer� when reading internal guidance on processing passport applications and our goods and services.
Template and advice for disclosure of death registration applicants.
This scheme allows certain organisations to access death registration information to help detect, prevent, investigate or prosecute offences.
Customer satisfaction survey - 2009 to 2010.
This document contains information about Germany to help HM Passport Office staff process passport applications.
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