tag:www.gov.uk,2005:/search/guidance-and-regulation Guidance and regulation from Groceries Code Adjudicator (GCA) 2025-02-19T16:16:05+00:00 HM Government tag:www.gov.uk,2005:/government/publications/code-confident-pack 2025-02-19T16:16:05+00:00 Code Confident pack Information pack including the Code, Q&A, list of retailers, summary of GCA publications, Code Compliance Officer details, training information and more tag:www.gov.uk,2005:/government/publications/code-compliance-officer-contact-details 2024-12-02T13:27:34+00:00 How to contact a Retailer CCO or Supplier Helpline Find details of the Code Compliance Officers for the regulated Retailers. Plus details of Retailer Supplier Helplines. tag:www.gov.uk,2005:/government/publications/forensic-auditing-retailer-voluntary-commitment 2023-02-08T10:21:45+00:00 Forensic auditing: Retailer voluntary commitment GCA reports all 14 designated retailers have now signed up to the voluntary commitment on forensic auditing, provided that this is done on a reciprocal basis. tag:www.gov.uk,2005:/government/publications/best-practice-statement-forensic-auditing 2023-02-08T10:20:04+00:00 Best practice statement: Forensic auditing Statement of the Groceries Code Adjudicator (GCA) understanding of best practice in relation to forensic auditing. tag:www.gov.uk,2005:/government/publications/code-provisions-and-related-gca-action 2020-06-24T09:11:16+01:00 Code provisions and related GCA action Find information published by the Groceries Code Adjudicator (GCA) about the Groceries Supply Code of Practice (the Code). tag:www.gov.uk,2005:/government/publications/letter-to-retailer-ceos 2020-04-09T15:14:00+01:00 Letter to retailer CEOs Read the letter Christine Tacon, the Groceries Code Adjudicator, has sent to retailer CEOs about current supply arrangements and reasonable notice. tag:www.gov.uk,2005:/government/publications/letter-to-retailers-about-payment-terms 2020-03-26T16:14:20+00:00 Letter to retailers about payment terms Read the letter Christine Tacon, the Groceries Code Adjudicator, has sent to retailer Code Compliance Officers about payment terms. tag:www.gov.uk,2005:/government/publications/gca-position-statement-on-current-supply-arrangements 2020-03-17T08:16:27+00:00 GCA position statement on current supply arrangements Read the Groceries Code Adjudicator (GCA) position statement on current supply agreements in the wake of the COVID-19 outbreak. tag:www.gov.uk,2005:/government/publications/gca-forecasting-and-promotions-best-practice-statement 2018-06-25T12:00:00+01:00 Best practice statement: forecasting and promotions Statement of GCA understanding of best practice in relation to forecasting, under paragraph 10 of the Groceries Supply Code of Practice (the Code) and Promotions including taking due care when ordering for Promotions, under â€� tag:www.gov.uk,2005:/government/publications/gca-consumer-complaints-best-practice-statement 2016-12-13T14:33:00+00:00 Consumer complaints - best practice statement A statement of the GCA's understanding of the consumer complaints policies of the ten regulated retailers and their alignment with the Code. tag:www.gov.uk,2005:/government/publications/supplementary-de-listing-guidance-for-the-fresh-produce-sector 2016-08-02T16:56:00+01:00 Fresh produce sector: additional De-listing information Supplement to the existing GCA De-listing guidance. »Ê¹ÚÌåÓýapp GCA felt that additional clarification would be of benefit to the fresh produce sector. tag:www.gov.uk,2005:/government/publications/guidance-on-de-listing-practice 2014-11-27T17:15:00+00:00 Guidance on De-listing practice This interpretive guidance primarily addresses questions about De-listing practice by retailers regulated by the Groceries Supply Code of Practice (the Code). tag:www.gov.uk,2005:/government/publications/guidance-on-appeals 2014-07-22T15:39:24+01:00 Guidance on appeals How to appeal against the decisions made by the Groceries Code Adjudicator (GCA) about the Groceries Supply Code of Practice (the Code). tag:www.gov.uk,2005:/government/publications/gca-guidance-on-complaints-disputes-and-escalation-process 2014-04-01T17:31:00+01:00 GCA guidance on raising issues, and the disputes and escalation process How issues and disputes under the Groceries Supply Code of Practice will be handled. tag:www.gov.uk,2005:/government/publications/statutory-guidance 2013-12-18T18:11:00+00:00 Guidance on investigation and enforcement functions Detail on how the Groceries Code Adjudicator will carry out investigation and enforcement functions.