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This research aimed to expand and develop HMRC鈥檚 understanding of factors underlying errors in record keeping.
This research sought to identify, develop and test support options that could help prevent debt among Self Assessment customers.
Primary quantitative analysis of VAT business customers and Income Tax business customers to track and monitor awareness of, and readiness for, Making Tax Digital.
Qualitative research to understand the customer journey of small, micro and nano businesses that cannot meet their tax liabilities.
This research aimed to build understanding of the types of support and communication most likely to have a positive appeal, impact and effectiveness in supporting businesses鈥� transition to Making Tax Digital.
皇冠体育app main aim of this research was to find out tax agents鈥� responses to these 2 new digital services.
This research aimed to help HMRC understand small business and landlord customers鈥� potential engagement with Making Tax Digital (MTD).
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