Communities

Propose a change to the Service Manual

This form is for government staff to propose a change or addition to the .

How we prioritise changes

We consider Service Manual changes against these criteria:

  • how well it reflects good practice
  • how time consuming it is to work on
  • any risks involved
  • the impact of the change

To help us make changes, we may ask you to provide evidence that the change:

  • is needed
  • has consensus
  • is deliverable

Your identity

We ask for your contact details which must include:

  • a government or public sector email address
  • your job title
  • details of the change you are proposing

We’ll verify that you’re government staff and reply to you.

Please give us as much information on the form as possible.

Contact us

Email

Email us at: [email protected]

Slack

Message us on the #servicemanual channel on the .

How we handle your data

Please refer to our for more information.

Last update:

Guidance first published