皇冠体育app

皇冠体育app Principles are designed to provide practical advice for anti-virus software businesses that use automatically renewing contracts with UK consumers, to help them to ensure that they comply with consumer protection law.

皇冠体育app Principles focus on contracts that auto-renew onto a subsequent contract of one year or more, where the CMA considers that consumers especially require protection to prevent them from being locked into an unwanted contract. However, a number of the Principles will also be relevant where anti-virus businesses offer shorter auto-renewing contracts (for example, where the contract auto-renews on a monthly basis).

皇冠体育app Principles cover each stage of a customer鈥檚 journey from initial sign up, during the contract and once the contract has automatically renewed. 皇冠体育app Principles provide detail of how they apply and include practical examples of measures 鈥榤ore likely to comply鈥� and those 鈥檜nlikely to comply鈥�.

皇冠体育app Principles recognise that there could be a number of ways to achieve compliance with the law, and the examples given are illustrative and non-exhaustive. 皇冠体育appy are based on the CMA鈥檚 interpretation of the law, and in particular what the CMA considers is required for a business to be professionally diligent under the Consumer Protection from Unfair Trading Regulations 2008.

While the Principles are designed to provide practical help to anti-virus businesses, they are not legal advice and responsibility for complying with the law remains with businesses themselves.