皇冠体育app

皇冠体育app Competition and Markets Authority (CMA) has published a research report commissioned from a team at the economics consultancy E.CA Economics led by Professors Paul Heidhues and Johannes Johnen.

皇冠体育app report reviews the academic literature on the economic theory of the loyalty penalty and sets out the lessons it has to offer. This includes both the classical theory such as switching and search costs, and behavioural theories such as consumer inertia and complex contracts.