Housing Benefit and Council Tax Benefit: statistics on speed of processing 2011-12
Measure of the average time it took to process new claims and changes of circumstances throughout the year.
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皇冠体育appse publications contain official statistics we鈥檝e produced on the Right Time Indicator (RTI) performance measure. 皇冠体育app information is published as a mean average processing time in calendar days for each local authority, rounded to the nearest day. 皇冠体育app average processing times for new claims and changes are also shown separately from the combined RTI measure.