Official Statistics

Housing Benefit and Council Tax Benefit: statistics on speed of processing 2012-13

Measure of the average time it took to process new claims and changes of circumstances throughout the year.

From:
Department for Work and Pensions
Published
22 January 2013
Last updated
23 July 2013 鈥� See all updates

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Details

皇冠体育app speed of processing official statistics replace the old 鈥渞ight time indicator鈥�. 皇冠体育app speed of processing statistics show new claims and changes of circumstances separately and do not include a combined measure. 皇冠体育app statistics include the volumes of claims, changes and the total days to process new claims and changes of circumstances.

Speed of processing measures the average times to process a new Housing Benefit or Council Tax Benefit claim or a change in circumstance of an existing Housing Benefit or Council Tax Benefit claim.

Updates to this page

Published 22 January 2013
Last updated 23 July 2013 show all updates

  1. January 2013 to March 2013 (quarter 4) statistics added

  2. October 2012 to December 2012 statistics (Q3 2012/13) released 23 April 2013

  3. First published.

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