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An analysis of all 639 numerical thresholds in tax legislation.
Research on changes to the honesty declaration on Self Assessment tax returns.
Research on results of the HMRC Customer Survey for 2008 to 2012.
Research on customers experience of using HM Revenue and Customs (HMRC) contact centres.
Research on how HM Revenue and Customs can identify, define and describe affluent customers.
Research on the testing of prototypes of the SA150, SA101, SA102 and SA103 guidance notes.
Research on the customer testing of the Self Assessment notice to file (SA316) to help reduce costs for HMRC and improve customer experience.
Research into helping HM Revenue and Customs understand why some customers don’t file their Self Assessment return.
Research to explore the impact of Capital Gains pilot letters on customer behaviour.
Research exploring the impact of Capital Gains Tax pre-pilot letters on customer behaviour.
Research on the main Capital Gains Tax pilot to test customer understanding of onlne and written communications.
Research to help HMRC understand and reduce the amount of businesses operating in the hidden economy.
Research into HMRC using targeted communications for Self Assessment, based on customer circumstances and need.
Research on how well customers understand the Tax Calculation and guidance sent by HMRC to those who have paid too much or too little tax.
Research into how small employers operate the Income Tax and National Insurance contributions systems.
A table of the policy decisions set out by the Chancellor in Autumn Statement 2012.
Research into deaf and hard of hearing customers experiences of using HM Revenue and Customs' services.
This table shows identified wealth, the wealth owned by estates represented by those passing through probate in each year, grossed up to that of the living using mortality rates.
Research into customer testing of the SA316.
Analysis of results of the HMRC Customer Survey for 2008 to 2011.
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